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Set Up the OpenStatus Slack Agent

What you’ll learn

Section titled “What you’ll learn”

In this tutorial, you’ll learn how to install the OpenStatus Slack agent so you can manage incidents directly from your Slack workspace — no need to switch to the dashboard.

Prerequisites

Section titled “Prerequisites”
  • An OpenStatus account (openstatus.dev)
  • A Slack workspace where you have permission to install apps

What you’ll get

Section titled “What you’ll get”

By the end of this tutorial, you’ll have:

  • The OpenStatus Slack agent installed in your workspace
  • The ability to create, update, and resolve incidents from Slack

Install the Slack Agent

Section titled “Install the Slack Agent”

1. Go to Settings

Section titled “1. Go to Settings”

Navigate to Settings > Integrations in your OpenStatus dashboard.

2. Install the Slack Integration

Section titled “2. Install the Slack Integration”

Click the Install Slack button. You’ll be redirected to Slack’s authorization page where you can select the workspace and channel you want to connect.

Grant the requested permissions and click Allow to complete the installation.

3. Start Managing Incidents from Slack

Section titled “3. Start Managing Incidents from Slack”

Once installed, mention @openstatus in any channel to interact with the agent. This keeps threads clean — the bot only responds when mentioned.

Here are some examples:

Create an incident

Section titled “Create an incident”

Notify your subscribers about a new issue.

@openstatus create an incident for the payment API – high latency detected.

Update an incident

Section titled “Update an incident”

Keep your status page updated while you investigate.

@openstatus keep the status page updated that we are still monitoring the issue.

Resolve an incident

Section titled “Resolve an incident”

Close an active incident and let your subscribers know.

@openstatus resolve the ongoing incident on my API status page.

Schedule maintenance

Section titled “Schedule maintenance”

Plan downtime so subscribers are informed in advance.

@openstatus schedule a maintenance window for my database next Friday from 2–3 PM.

What you’ve accomplished

Section titled “What you’ve accomplished”

Congratulations! You’ve successfully:

  • Installed the OpenStatus Slack agent in your workspace
  • Connected your OpenStatus account to Slack
  • Learned how to manage incidents directly from Slack

What’s next?

Section titled “What’s next?”