Work with Incidents

An incident can have the following states:

• On Going: The incident is still active.
• Acknowledged: The incident has been acknowledged.
• Resolved: The incident has been resolved.

How to acknowledge an incident

Go to the incident page and click on the acknowledge button.

How to resolve an incident

Go to the incident page and click on the resolve button.

Auto resolve an incident

We automatically resolve an incident when the monitor is passing in more than 50% of the locations.