What is an incident 🧑🏫
We automatically create an incident when we detect a problem with your service. When a monitor fails in more than 50% of the locations, we create an incident. We do that in order to avoid false positives.
How to acknowledge an incident
Go to the incident page and click on the acknowledge button.
How to resolve an incident
Go to the incident page and click on the resolve button.
Auto resolve an incident 🔜
We automatically resolve an incident when the monitor is passing in more than 50% of the locations.